Unique Solutions
Unique Solutions
Our unique solutions are robust from strategy, business transformation, performance management and operational excellence, ensuring effective transformation to all industries.
There is no substitute for knowing an industry inside and out. Each of our industry practices draws upon Strategy experts from around the world to pool their industry expertise and develop perspectives, resources and capabilities so that we can prepare our clients for the challenges and opportunities ahead.
Strategy
Institutional & corporate strategy
Customer Proposition Strategy
Go-To-Market Strategy
Deal Realization Strategy
Strategy
Institutional & corporate strategy
Customer Proposition Strategy
Go-To-Market Strategy
Deal Realization Strategy
We help clients improve performance and position themselves for success by assessing how internal and external changes affect progress towards strategic goals, with foresight and analysis of competitive dynamics and considering the clients’ key capabilities.
A backbone of the economy in the GCC, multi-sector and/or family-owned conglomerates contribute to a significant portion of economic activity and employment in the region. Today more than ever, such companies are facing a new reality as changes in the macroeconomic landscape are affecting the sectors their businesses operate in. These changes include a negative outlook in consumer spending, slowdown in B2B activity as government spending is curtailed, and greater competition as a result of more-open trade agreements and a tighter funding environment following the financial crises and resultant cautious bank lending.
In this context, key trends for these conglomerates include:
- Focusing their portfolio on core activities where they can leverage their differentiated capabilities, while aiming to divest or turn around underperforming businesses
- Expanding core operating businesses into new geographies or adjacent sectors while leveraging strategic and operational synergies
- Rebalancing their asset class and sector exposure to avoid highly correlated investments that erode returns in times of economic softening
- Developing partnerships and joint ventures with international industry leaders to set up or enhance operations in local markets
- Monetizing investments and generating liquidity through minority sale of assets (e.g., to private equity firms) or listing a subsidiary
- Redefining their corporate management role and level of involvement vis-à-vis portfolio companies
- Developing best-practice functional capabilities at the holding level to aid the group and portfolio companies in executing core and support activities
- Professionalizing corporate governance with formal committees, independent directors, and a detailed delegation of authority across the organization
- Institutionalizing business activities by segregating them from family services and assets
Private equity’s contribution to the investment landscape in the region remains lower than in other emerging and mature markets. Although a more subdued economic environment has lowered valuation expectations, valuations remain full, deal volumes are flat, and exits are decreasing. Moreover, the industry is facing higher competition from sovereign investors who are more active in the regional landscape. Given the challenges of operating in this environment, international players – once interested in the region’s sustained growth – have scaled back their presence. Local players have also adjusted, with tier 2 general partners narrowing their strategy, or shifting to a deal-by-deal approach while tier 1 players remain active in fundraising and investing.
In this context, key trends for PE funds include:
- Creating dedicated opportunity funds targeting specific sectors or geographies with deep industry capabilities
- Expanding geographic scope to new emerging markets including Africa and South East Asia
- Focusing on sustainable value creation from existing assets when exiting investments in the next five to seven years will be difficult
- Strengthening corporate capabilities to improve portfolio management and value creation
- Setting up co-investment partnerships with other PE players or institutional investors to improve deal-sourcing capabilities
- Considering a wider range of funding sources including mezzanine and debt financing
Families today are operating in a very different environment from 10 years ago, particularly with the next generation coming of age and claiming their place in the family concerns. Businesses that were once led by a single principal owner are now facing a dilution of ownership and decision making that is further complicated by a divergence in views among generations. Such a setup is ripe for internal conflicts and deadlock if no clear governance framework has been instituted.
In this context, key trends for family principals include:
- Enacting best-in-class corporate and family governance frameworks to address ownership and oversight challenges during transition to subsequent generations
- Developing a family governance structure that maintains the family unity and balances the potentially divergent views of family members
- Establishing formal family offices to provide various services to family members, including wealth management, concierge, education support, and philanthropy
- Professionalizing the family service delivery model to optimize service levels at the lowest possible cost and increase the flexibility of the offering
- Gaining alignment on a set of principles and values regarding family and ownership matters
- Enforcing agreed-upon governance mechanisms despite local regulations that may not have the required flexibility
- Identifying alternative sources of wealth creation beyond core businesses to maintain an acceptable level of income and wealth for a growing number of family members
- Supporting next-generation development through education, entrepreneurship ventures, or employment opportunities
How we can help you
How we can help you
- Mandate option evaluation and definition
- Strategic growth options articulation (e.g., geographical, business line)
- Investment landscape review and opportunities identification (e.g., themes, sectors)
Investment strategy definition including:
- Investment focus (e.g., across asset classes, sectors, and geographies)
- Capital allocation, portfolio structure, and risk management approach
- Business model and financial forecasts
- Investment-approach design across deal sourcing, value creation, and monetization
- Investment guidelines definition across asset classes (direct investments, real estate, infrastructure)
- Strategic target setting including financial forecasts and portfolio risk/return evolution
- Detailed portfolio company financial and operational performance review
- Strategic assessment of the portfolio company using the investment strategy and guidelines
- A value creation plan and action plan for each asset
- Alignment of the portfolio road map with the investment strategy
- Divestment planning
- Acquisition screening and commercial due diligence
- Post-acquisition restructuring
- Post-merger integration support
- IPO readiness support
- Fund strategy and private placement memorandum support
- Holding-level organization structure design
- Definition of corporate management role
- Business unit structure definition
- Capability gap assessment
- Partnership framework and model definition
- Corporate governance and authority matrix design
- Subsidiaries interaction model design
- Management processes design
- Manpower planning and hiring support
- Family governance design
- Family office business model and setup
- Family charter development support
- Ownership planning support
Consumer insights. Data analytics. Digital marketing. Personalization. Artificial intelligence. Omnichannel experiences. Design thinking. As digitization continues transforming all aspects of your business, understanding your customers—and exceeding their expectations with your core capabilities—is increasingly important. In collaboration with the frontline teams at Strategy Experts, we help clients strategically plan the right mix of business, experience, and technology to drive actionable change from the very start of our engagement, and deliver results that redefine your business for years to come.
Companies must strike the right balance between generating value for the customer and value for the business. To do that, we help clients evaluate their overall customer landscape, determine which segments they should focus on.
Service offerings include:
- Customer growth strategy
- Customer segmentation
- Experience strategy and design
- Value proposition development
- Digital customer insights and analytics
In the age of experience, we help clients take advantage of the most important digital trends and tools to integrate strategy, customer insight and analytics, experience design, and technology. We strive for marketing and sales excellence that enables innovation, supports “always on” customer engagement and go-to market strategies, and drives the bottom line.
Service offerings include:
- Marketing strategy and operating model
- Portfolio and brand management
- Sales force strategy and effectiveness
- Channel and RTM strategy
- Sales organization design and alignment
Information is everywhere, experiences are integrated across channels, and individuals expect immediate customised responses. As these dramatic social and technological realities create new roles for customers and companies, we partner with clients to help them transform their digital and physical services so that they can thrive in this fast-changing market with the right strategies and organisational approach.
Service offerings include:
- Service strategy and revenue growth
- Omnichannel experience
- Contact center optimization
Achieving superior pricing and margin management requires capabilities that blend mathematics and managerial science. More than ever, companies need a holistic pricing strategy that starts with the end-user, leverages a growing number of data sources, and reflects value delivered and received by channel partners. We work with clients to build the pricing strategies and capabilities that support profitable growth and optimise value capture.
Service offerings include:
- Pricing and revenue model strategy
- Customer portfolio profitability and optimization
- Trade promotion, rebate, and discount effectiveness
The key to understanding customers is getting the right insights. We support customer strategies with advanced quantitative and qualitative research techniques, leveraging big and little data to inform complex marketing, sales, pricing, and channel decisions.
Service offerings include:
- Consumer insight
- Marketing analytics
- Sales analytics
- Big data and digital analytics
To create optimal outcomes that meet the requirements of our clients, Strategy Experts offers a 3-phased approach to develop and implement Go-To-Market Strategies:
Phase 1: Define & Develop the GTM:
Strategy Experts starts with the identification, selection, and development of ideas that involves how the objective aligns with the business strategy through a corporate strategy review, the we will: Identify and develop the user insights required, conduct multi-channel survey and data analysis Conduct a holistic capability assessment and develop a list of new innovative solutions to be evaluated based on feasibility criteria
Develop a pilot strategy and value proposition for each solution Map user insights to potential design solutions and review cost/price to each solution Conduct final validation for potential solution, launch pilot and analyze the outcomes
Phase 2: Shape and Design:
Strategy Experts implements an investment case that involves conducting a cost/benefit analysis and developing a scenario planning & forecasting and then:
Position the company by developing an end to end lifecycle management and conducting several pricing options based on scenario modeling and a set of assumptions Develop a channel and sales management strategy through omni channel sales, branding and marketing
Phase 3: Enable & Monitor
Strategy Experts then designs a customer services operating model, monitors the feedback data and identify the required modifications so ensure sustainability and continuous improvement that ill have huge impacts on customer experience, satisfaction and retention.
Strategy Experts provides mergers and acquisitions consulting services to public-sector and private-sector operating and investment companies. In the Middle East region, we have worked on some of the largest mergers and acquisitions deals in a variety of sectors: petrochemicals, utilities, oil and gas, industrials, telecommunications, transportation, retail, media, and healthcare, among others.
Client engagements include merger planning, acquisition due diligence, post-merger integration, portfolio restructuring, and initial public offering strategy development. We also assist clients with reviewing divestitures, developing alliance and partnership strategies, and assessing investment opportunities. Our restructuring consultants apply rigorous analytical frameworks, supported by lessons from leading global companies, to provide robust mergers and restructuring strategies that result in significant, sustainable changes in performance.
How we help our clients
How we help our clients
Families today are operating in a very different environment from 10 years ago, particularly with the next generation coming of age and claiming their place in the family concerns. Businesses that were once led by a single principal owner are now facing a dilution of ownership and decision making that is further complicated by a divergence in views among generations. Such a setup is ripe for internal conflicts and deadlock if no clear governance framework has been instituted.
In this context, key trends for family principals include:
- Enacting best-in-class corporate and family governance frameworks to address ownership and oversight challenges during transition to subsequent generations
- Developing a family governance structure that maintains the family unity and balances the potentially divergent views of family members
- Establishing formal family offices to provide various services to family members, including wealth management, concierge, education support, and philanthropy
- Professionalizing the family service delivery model to optimize service levels at the lowest possible cost and increase the flexibility of the offering
- Gaining alignment on a set of principles and values regarding family and ownership matters
- Enforcing agreed-upon governance mechanisms despite local regulations that may not have the required flexibility
- Identifying alternative sources of wealth creation beyond core businesses to maintain an acceptable level of income and wealth for a growing number of family members
- Supporting next-generation development through education, entrepreneurship ventures, or employment opportunities
Conducting detailed due diligence for buyers or sellers. This includes assessing the target company’s commercial potential given its competitive positioning; external challenges related to regulations, technology, the economy, and consumer behavior; and internal challenges related to management capabilities, organizational effectiveness, and financial resources.
Supporting organizations’ postmerger integration by developing a detailed integration plan (prior to the closing of the deal); defining integration risks; setting up a program management office; and managing the implementation, including market-facing, operational, organizational, and financial initiatives.
Supporting privatization of state-owned enterprises starting with the development of privatization strategy, strategic and business planning, program management, and post-privatization restructuring.
- Assisting underperforming companies in improving performance through a review of market-facing, operational, organizational, and financial functions.
- Divestiture/portfolio review:
- Assisting organizations that want to divest one of their businesses or restructure their portfolio on the basis of defined strategic drivers in making the decision and defining the approach (for example, IPO or trade sale?).
Developing the alliance and partnership strategy that best fits the corporate strategy and assisting companies in defining the optimal operating model for managing those alliances and partnerships.
Business
Transformation
Public and private organizations in the Middle East are undergoing constant organizational changes in order to deal with demands for more and better services, lower costs, higher quality, and greater efficiency while keeping regulatory and transparency elements in mind.
Business
Transformation
Public and private organizations in the Middle East are undergoing constant organizational changes in order to deal with demands for more and better services, lower costs, higher quality, and greater efficiency while keeping regulatory and transparency elements in mind.
While the need for a solid organizational change strategy is widely understood, how to successfully implement change within an organization is not. We can help build a full transformation agenda keeping change management in mind in order to achieve the utmost value to our clients
Strategy Experts’s organizational business transformation experts assist clients with managing change effectively, identifying areas of improvement, and implementing required strategies. Our team of experts can help organizations in the Middle East design operating models to meet the needs of shareholders, customers, and constituencies in the organization’s extended enterprise.
Performance Management
Corporate performance management ensures that corporate planning will result in effective strategies and operational success. It does so by engaging leaders in a structured approach to
Performance Management
Corporate performance management ensures that corporate planning will result in effective strategies and operational success. It does so by engaging leaders in a structured approach to
- Establish a vision that describes the organization’s desired future state, and identify key priorities and initiatives for getting there
- Develop a strategic plan to achieve the vision, including setting specific goals, defining organizational responsibilities, and crafting strategies
- Create annual operational plans to implement the goals of the strategic plan, including performance measures to quantify results
- Align budgets and resources to enable the implementation of these plans
- Assess business performance regularly to ensure that plans are being implemented and achieving the desired results.
Operational
Excellence
Corporate performance management ensures that corporate planning will result in effective strategies and operational success. It does so by engaging leaders in a structured approach to
Operational
Excellence
Corporate performance management ensures that corporate planning will result in effective strategies and operational success. It does so by engaging leaders in a structured approach to